Transport Ticketing Market - Size, Share, Industry Trends, and Forecasts (2025 - 2032)

By Component:

Based on the component, the market is segmented into hardware, software, and service.

Trends in the Component:

• The increasing adoption of cloud-based ticketing software for centralized management is driving the market.
• The increasing need for mobile ticketing software with QR and NFC-based payment solutions is driving the market.

Hardware accounted for the largest revenue share of 52.48% in the year 2024.

• The hardware component consists of AFC gates, card readers, and others.
• They are utilized in railways, metro airports, and others for contactless entry and exit which reduces transit time driving the transport ticketing market growth.
• Further, the rising need for seamless ticketing solutions at counters or kiosks is driving the transport ticketing market demand for hardware solutions.
• For instance, in August 2023, Datamatics collaborated with Memphis Area Transit Authority (MATA) to facilitate effortless ticket purchases with seamless integration between MATA’s Next Generation Fare System and AFC platform, called TruFare into the GO901 Smart card solution.
• Thus, the rising demand for seamless ticketing is driving the hardware system of the market.

Service is anticipated to register the fastest CAGR during the forecast period.

• The service component consists of maintenance, installation, after-sales service, training, and others which enables seamless integration between the hardware and software components of the market.
• Further, the benefits include increased efficiency, reduced downtime, increased asset lifespan and other driving the adoption of service components.
• For instance, T-Systems International GmbH provides Advanced public transport digital maintenance solutions. The maintenance service includes multimodal and mobile-as-a-service (MaaS), intermodal transport control, and other services.
• Therefore, the predictive maintenance and aforementioned benefits of adopting service components are anticipated to boost the market during the forecast period.

By Product Type:

Based on the product type, the market is segmented into E-Ticket, E-Kiosk, E-Toll, and Others.

Trends in the Product Type:

• The self-service trend in bus stops, railway stations, and others to reduce human operators leading to reduced costs is fueling the market development.
• The multi-language kiosks provide personalized service to users boosting the market for E-Kiosks.

E-Kiosk accounted for the largest revenue share in the year 2024.

• E-kiosks are self-service units that allow customers to conduct diverse ticketing and reservation tasks without having to interact directly with staff members at railway stations, metro stations, and bus stations.
• Further, E-kiosk increases customer satisfaction and efficiency as well as saves time by accepting various payment methods including credit cards and cash driving the demand for E-kiosk.
• For instance, in October 2021, Amtrak launched 200 new kiosks in more than 150 stations across the country. The kiosk features improved customer experience with an enhanced user interface for a minimum touch experience for the most common in-station transactions.
• Thus, increased customer satisfaction is driving the adoption of E-kiosks in ticketing systems.

E-ticketing is anticipated to register the fastest CAGR during the forecast period.

• E-ticketing is a paperless ticketing solution focusing on paperless ticketing and transactions driving sustainability and eco-friendly alternatives.
• Further, the increasing adoption of mobile-based banking solutions such as UPI, Net banking, Credit, or debit cards is driving the adoption of an E-ticketing platform which in turn is fueling the market.
• For instance, in June 2024, Route Mobile Limited partnered with Billeasy E Solutions Private Limited to enable WhatsApp-based ticket booking and receive tickets directly from the WhatsApp interface.
• Therefore, as per the analysis, the increasing adoption of mobile-based banking solutions is anticipated to boost the growth of the market during the forecast period.

By Payment Solution:

Based on the payment solution, the market is segmented into cash, smart cards, and mobile banking.

Trends in the Payment Solutions:

• The integration of NFC, RFID, and other technology into smart cards is fueling the market.
• The two-factor authentication system to safeguard their financial transactions is boosting mobile banking solutions.

Mobile banking accounted for the largest revenue share in the year 2024 and is anticipated to register the fastest CAGR during the forecast period.

• The increasing popularity of mobile banking is due to its convenience and efficiency in turn propelling the transport ticket market demand.
• Further, the government initiative to digitalize payment solutions and cashless transactions is fueling the need for mobile banking which in turn fuels the market.
• For instance, in June 2024, Capital Area Transportation Authority, Michigan introduced contactless payment options which include mobile pay app and smart card for contactless transit at bus rides.
• Thus, as per the analysis, government initiatives and the increasing popularity of mobile banking are driving the transport ticketing market trends.

By Technology:

Based on the technology, the market is segmented into NFC, RFID, Barcode, and Others.

Trends in the Technology:

• The wearable devices are integrated with NFC technology which is used for easy transit during commute.
• E-toll utilizes RFID technology for fast and secure entry as well as exit during transit at highways.

NFC Technology accounted for the largest revenue share in the year 2024.

• The primary role of NFC technology is to enable communication between the device and receiver when brought within a few centimeters of each other.
• Further, the rising need for contactless digital payment and transit at bus stations, railway stations, and airports among others is fueling the NFC NFC-based ticketing system.
• For instance, in November 2023, Conduent Transportation partnered with Visa and Caisse d’Epargne CEPAC to deploy a contactless open payment system for the Marseille public transport network. The solution includes contactless debit and credit cards, as well as NFC-enabled digital wallets.
• Thus, according to transport ticketing market analysis, the rising need for contactless payment is driving NFC technology into the market.

Barcode Technology is anticipated to register the fastest CAGR during the forecast period.

• The barcode technology is utilized in railway ticketing as the barcode contains the ID for the passenger, such as the booking reference or PNR.
• Further, the primary factors driving barcode technology include ease of use, ease of creation, and versatility. Furthermore, the increasing popularity of mobile wallets is driving the barcode technology.
• For instance, in November 2024, The Delhi Metro Rail Corporation and National Capital Region Transport Corporation launched an integrated QR-ticketing system.
• Therefore, as per the analysis, the ease of use, ease of creation, and versatility are anticipated to boost barcode technology which in turn fuels the market during the forecast period.

By Application:

Based on the application, the market is segmented into metro, airport, toll, railways, parking, and others.

Trends in the Application:

• The growing metro infrastructure development is paving the way for transport ticketing market development.
• The increasing roadway infrastructure is driving the adoption of E-tolls in turn propelling the need for a transport ticketing system.

Railways accounted for the largest revenue share in the year 2024 and are anticipated to register the fastest CAGR during the forecast period.

• The increasing railway network infrastructure is driving the adoption of the railway transport ticketing system.
• Further, the increasing flexibility in passenger applications, enhanced data management, and rising adoption of technology for ticketing are driving the adoption of transport ticketing systems in railways.
• For instance, in November 2022, Hitachi Rail launched 360Pass travel app and platform. The solution is designed to provide the fastest and most convenient real-time multi-modal route options at bus stops, railways, and others.
• Thus, according to transport ticketing market analysis, the increasing flexibility and railway network infrastructure are driving the transport ticketing market trends.