Passenger Ticket Vending Machine Market Introduction :
Passenger Ticket Vending Machine Market size is estimated to reach over USD 1,058.84 Million by 2030 from a value of USD 767.85 Million in 2022, growing at a CAGR of 4.4% from 2023 to 2030.
Passenger Ticket Vending Machine Market Definition & Overview :
A passenger ticket vending machine is a type of ticket vending machine (TVM) that generates paper or electronic tickets for the users. The machine accepts payments through various modes including currency notes, NFC technology, smart cards, or coins. In addition, the vending machine generates precise fare tickets, hence is being increasingly deployed at various locations including airports, bus stations, railway stations, and metro stations among others.
Passenger Ticket Vending Machine Market Insights :
Passenger Ticket Vending Machine Market Dynamics - (DRO) :
Key Drivers :
Surge in installation of passenger ticket vending machines in railway and metro stations
Railways and metros are considered to be one of the most convenient and reliable modes of transportation in urban cities. Passenger ticket vending machines are being widely installed across the railway and metro stations in order to enhance the customer experience of the passengers. Additionally, the machines tend to reduce the passengers queue at the ticket counters during the rush hours. Also, factors including 24/7 operation, improved accessibility, and reduced requirement of staffs are fueling the adoption of these machines at the railway and metro stations. Moreover, the vending machines also offer contactless payments through debit cards, credit cards, or mobile wallets further increasing the demand for ticket vending machines in railway stations and metro stations. For instance, in August 2020, Transport for Wales (TfW) installed an advanced ticket vending machine at approximately 20 stations including Rhymney, Cardiff Central, Bargoed, Penarth, and Pontlottyn. Furthermore, the machine offers raised pictograms for visually impaired passengers and a contactless payment option to enhance the user experience, thus promoting the market trend.
Increasing urban passenger mobility is driving the market growth
The increase in urban passenger mobility serves as one of the primary factors responsible for driving the growth of the ticket vending machine market. The surge in the number of passengers traveling by metro or train increases the demand for ticket vending machines to provide a fast and convenient way to purchase tickets. Additionally, the increasing adoption of ticket vending machines to handle large amounts of transactions efficiently is accelerating the growth of this market. For instance, in January 2023, Mastercard and Ubirider collaborated to launch an innovative solution for ticket vending machines that combine operational, payment, and ticketing data for operators and public transport agencies. The solution is designed to accept advanced contactless payment technologies, improves efficiency, and saves time thus, offering convenience to users and promoting the passenger ticket vending machine market growth.
Key Restraints :
High installation and maintenance cost of passenger ticket vending machine
The major factor restraining the growth of the passenger ticket vending machine is the high cost of production, installation, and maintenance of ticket vending machines. The high production and maintenance cost limits the adoption of the machines by small agencies. Moreover, the maintenance of the machine involves the clearance of coins at regular intervals, handling of stuck bills, and frequent updates of the software. Consequently, the aforementioned reasons are primarily responsible for impeding the growth of the global passenger ticket vending machine market.
Future Opportunities :
Integration of voice control technology provides growth opportunities
The integration of voice control technology with this ticket vending machines is anticipated to create potential future opportunities for the growth of the market. The technology offers convenience to passengers by allowing a non-contact mode of payment to purchase the ticket. Based on the analysis, the passengers simply inform the machine about the destination station and the machine precisely process voice instructions through lip and audio reading capabilities and filter out background noise. For instance, in March 2023, iFLYTEK installed ticket vending machines equipped with voice recognition technology at the Airport East Station in China. The technology is integrated with machines to offer convenience to passengers with improved efficiency, thus creating prospects for the development of the market.
Integration of mobile devices with passenger ticket vending machine
The integration of ticket vending machines with mobile devices is projected to create opportunities for the development of this ticket vending machine. The integration allows passengers to directly purchase and store the tickets on mobile phones eliminating the need to stand in long queues to buy tokens or tickets. Consequently, according to the analysis the integration is projected to offer convenience to users and enhance the passenger's traveling experience thus, creating passenger ticket vending machine market opportunities in future.
Passenger Ticket Vending Machine Market Report Insights :
| Report Attributes | Report Details |
| Study Timeline | 2017-2030 |
| Market Size in 2030 | USD 1,058.84 Million |
| CAGR (2023-2030) | 4.4% |
| Based on the Component | Hardware and Software |
| Based on the Payment Type | Cash Payments and Cashless Payments |
| Based on the Application | Bus Station, Railway Station, Airports, and Subway Station |
| Based on the Region | North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa |
| Key Players | Cammax Ltd, Xerox Corp., SPX Corp., Sigma Spa, Scheidt & Bachmann GmbH, OMRON Corp., init SE, ICA Chipkartensysteme GmbH, Flowbird SAS, DUCATI Energia SPA |
Passenger Ticket Vending Machine Market Segmental Analysis :
Based on the Component :
The component segment is bifurcated into hardware and software. The hardware segment accounted for the largest share in 2022 and consists of the primary parts of a vending machine. The hardware includes a thermal printer, coin drawer, card reader, network modem, password keyboard, and screen. Thermal printers hold the maximum market due to the increasing use of thermal-sensitive paper for printing resulting in high accuracy and printing quality. Additionally, according to the analysis the printers use heat instead of ink to produce signage on paper, thus reducing the operational cost. Consequently, the ability of thermal printers to provide high-quality clear paper prints at low cost is contributing significantly in driving the development of the market.
Software segment is projected to witness the fastest CAGR in the passenger ticket vending machine during the forecast period. The development is attributed to the advancements in technology including the emergence of touch-screen machines to streamline the process of buying fares for commuters. In addition, as per the analysis the installation of advanced algorithms and voice control technology to offer convenience to visually impaired individuals are also propelling the development of the software segment. In conclusion, the advent of innovative technologies, namely touch-screen and voice control is expected to drive the market development in upcoming years. For instance, in May 2021, Northern Railways in England completed the projected to install 600 advanced touch-screen ticket vending machines across the north of England. The machine is designed to offer convenience to disabled persons thus, contributing significantly in promoting the development of this market.
Based on the Type :
The payment type segment is bifurcated into cash payments and cashless payments. The cashless segment accounted for the largest passenger ticket vending machine market share in 2022 and is also projected to witness the fastest CAGR during the forecast period. The increasing adoption of credit cards and debit cards offers convenience to users enabling faster and smoother payments. In addition, the government is also contributing considerably in promoting the development of digital payments in the form of various incentives. Moreover, contactless payments aid in reducing labor costs and lead to more productive management, further driving the market development. Consequently, the aforementioned factors including increasing government initiatives, reducing labor costs, and the growing adoption of digital payments are contributing significantly in propelling the development of the cashless payment segment. For instance, in March 2022, SB Payment Service Corp., a subsidiary of SoftBank Corp. started incorporating a contactless payment solution method in ticket vending machines. The method is designed to offer convenience to passengers and reduce the labor cost thus, contributing considerably in accelerating the trend for the market development.
Based on the Application :
The application segment is classified into bus stations, railway stations, airports, and subway stations. Railway stations accounted for the largest market share of 39.67% in 2022 and are also projected to witness the fastest CAGR during the forecast period. Ticket vending machines aid in reducing passenger queuing time at ticket counters, driving the development of the passenger ticket vending machine market industry. Additionally, the advancements in technology including smart card-based touch screens and QR code-based payments enable time-saving by avoiding queues at ticket counters.
Moreover, ticket vending machines allow the renewal of season tickets and smart-card recharge using a QR code generated in the vending machine. In conclusion, the advancements in digital technology that facilitate quick transactions and hassle-free cashless payments through ticket vending machines is contributing primarily in accelerating the development of the ticket vending machine. For instance, in February 2022, Indian Southern Railways installed 239 automatic ticket vending machines to improve various features of the Unreserved Ticketing System (UTS) on mobile apps. The machine offers cashless payment mode through smart cards or QR codes to improve the passenger experience thus, promoting the development of the global passenger ticket vending machine market and trend.
Based on the Region :
The regional segment includes North America, Europe, Asia Pacific, Middle East and Africa, and Latin America.
Europe accounted for the largest revenue share in 2022. The development is attributed to the increasing adoption of digital technology in the region. The growing adoption of cashless payments and technological advancements including touchscreen sensors promotes the development of ticket vending machines in European countries. Additionally, according to the passenger ticket vending machine market analysis, the region has a vast network of railways that further drives the development of the ticket vending machine by reducing passenger queuing time at ticket counters hence, offering convenience to passengers. Consequently, the expanding railway sector and the adoption of advanced technologies are the key factors responsible for driving the development of the passenger ticket vending machine market in the region. For instance, in December 2022, Zytronic installed advanced ticket vending machines at the Govia Thameslink Railway (GTR) in the United Kingdom (UK). The machine is equipped with touch-based sensors and offers a fast, accurate response enabling users to interact easily with the ticket purchasing software thus, promoting the passenger ticket vending machine market trend in the region.
Asia Pacific is expected to register the fastest CAGR of 4.7% and was valued at USD 184.97 million in 2022 and is projected to reach USD 261.43 million by 2030 during the forecast period. In addition, according to the analysis in the region, China accounted for the maximum revenue share of 27.3% in the year 2022. The rise in the region is attributed to the increasing investment in upgrading the infrastructure in countries namely China, India, and Japan. In addition, the rising demand for public transportation and surge in the train passengers is expected to fuel the passenger ticket vending machine market share in upcoming years. For instance, in August 2022, according to the Philippine National Railways, the total number of travelers carried by the Philippine National Railways accounted to 3.8 million in 2021, and the majority of the passengers were carried by the Metro South commuter service. Consequently, the expansion in the transportation industry is projected to drive the passenger ticket vending machine market demand and trend in Asia Pacific countries in upcoming years.
Top Key Players & Market Share Insights :
The landscape of the passenger ticket vending machine market is highly competitive and has been examined in the report, along with complete profiles of the key players operating in the industry. In addition, the surge in innovations, acquisitions, mergers, and partnerships has further accelerated the growth of the passenger ticket vending machine. Major players in the passenger ticket vending machine market include-
- Cammax Ltd
- SPX Corp.
- ICA Chipkartensysteme GmbH
- Flowbird SAS
- DUCATI Energia SPA
- Sigma Spa
- Scheidt & Bachmann GmbH
- OMRON Corp.
- Xerox Corp.
- init SE
Recent Industry Developments :
- In February 2023, Cammax upgraded 13 smart rail ticket vending machines by using cutting edge Customer Information Screens (CIS). The new screen enhances the user experience by allowing passengers to access real-time-information about rail delays and cancellations.
- In January 2022, Ridango and Elron launched a contactless bank card payment system for the onboard ticket vending machine in Estonia. The system is designed to offer convenience to passengers by enabling the users to buy tickets directly at the ticket counters.
Key Questions Answered in the Report
What is passenger ticket vending machine? +
A passenger ticket vending machine also referred to as a ticket vending machine (TVM), is a smart device that produces electronic tickets or paper tickets for the users.
What specific segmentation details are covered in the passenger ticket vending machine market report, and how is the dominating segment impacting the passenger ticket vending machine market growth? +
The report consists of segments including component, payment type, application, and region. Each segment has a key dominating sub-segment being driven by industry trends and market dynamics. For instance, the application segment has witnessed railways as the dominating segment in the year 2022, driven by factors including digital technological advancements and expanding transportation sector.
What specific segmentation details are covered in the passenger ticket vending machine market report, and how is the fastest segment anticipated to impact the passenger ticket vending machine market growth? +
The report consists of segments including component, payment type, application, and region. Each segment is projected to have the fastest-growing sub-segment driven by industry trends and drivers. For instance, in component, the software sub-segment is anticipated to witness the fastest CAGR growth during the forecast period. The growth is attributed to the advancements in technology including the emergence of touch-screen machines to streamline the process of buying fares for commuters.
Which region is anticipated to witness the highest CAGR during the forecast period, 2023-2030? +
Asia Pacific is anticipated to witness the fastest CAGR during the forecast period due to the increasing investment in upgrading the infrastructure and the rising demand for public transportation.
